Why should I buy from
With 70% - 90% off of
MSRP or first retail of brand name and famous name merchandise sold to you in
lot sizes, you can capitalize on selling merchandise faster and buying more
frequently to grow your business faster.
Wholesale101 is not a
broker—we own and inspect everything offered. And since we have long-term
relationships with brands and factories that manufacture for the brands, we receive new inventories daily.
Even though our
quality control standards are some of the industy’s highest, customers are
invited and encouraged to visit our Beacon Falls, Connecticut warehouses to
inspect merchandise before purchase. We offer an assortment of trusted, quality
brands but because of trademark guidelines we cannot mention all brands we
purchase and offer. Email us and
we will identify to qualified customers.
How do I make a
wholesale101.com is easy. Register with a user name and password to view
membership prices. Select the lot you wish to purchase and click “Add to Cart”. The on-screen shopping
cart will show each item (lot) added. To complete your order, click the “Check Out” button from the on-screen
How can I inquire
about the products offered by Wholesale101?
Customer service is
available from 8am – 5pm ET Monday - Friday via email at firstname.lastname@example.org
or by calling 1-800-758-4499.
After business hours,
you may contact us via email at email@example.com and we will respond as soon as
possible on the next business day.
What is a broker?
A broker doesn’t own
inventory and cannot inspect products. Brokers also get paid a percentage of
sales by connecting merchants with customers.
customers connect directly with us. We own all of our inventory and have a
vested interest in the successful completion of each sale and the sustained
relationship with each customer.
What are Past Season
PST’s (or “Seasonal Shelf Pulls”) are First
Quality inventory that will no
longer be offered in retail stores. Since retail stores change their inventory
seasonally, previous inventory is removed to make room on the shelves. Past
season goods are then sold in bulk to companies like Wholesale101 at prices
often below retailer cost. PST’s are primarily comprised of new First Quality
items, but occasionally contain slight damages from increased handling. Our
trained staff fully inspects all garments to sort out damages and grade them
into their correctly identified quality category. Because we buy these products
at significantly discounted prices, Wholesale101 can offer them to you for
pennies on the dollar.
What is black-lining?
Many name brand
companies insist that their brand label be marked to identify that the item was
not purchased directly through their retail channels. The quality of the item
is in no way different from unmarked apparel but is necessary for the brands to
control potential returns to their retail stores.
What is First Quality?
Merchandise defined as
First Quality is in retail-ready condition. These items are free of any defects
and irregular manufacturing issues.
What are Shelf Pulls?
retail inventory that was never sold will often include a mixture of First
Quality and Shelved merchandise. Shelved inventory is new but can sometimes
show light signs of handling.
What are Customer
sold by a national retailer that has been taken back from a consumer at the
store level as part of the retailer’s store returns policy. Reasons for the
customer return vary and may include off-size specification and/or missed
garments, items with shading, broken buttons, missed belt loops, stains and/or
slight tears or holes. There may also be nothing wrong with the item but when
it was returned the style was no longer being offered in the store. Liberal
return policies from major brands create a wide range of qualities that are
actually returned to the stores. We purchase Customer Returns, inspect each
piece and sort into our quality cadence as described above so that all garments
are ready for sale to the consumer.
What are Irregulars?
Merchandise defined by
this condition may be slightly off size specifications or include fabric
shading, small needle lines, and fabric slubs. Please refer to our quality
How will the
merchandise be packed?
All merchandise is
neatly industry folded and placed in the carton to prevent unnecessary wrinkles
and/or damage to accessories/general merchandise items. We take care in how we
pack so you can receive and maximize your profitability on your purchase.
Are there any
merchandise guarantees or warrantees on the merchandise offered by
The merchandise sold
on www.wholesale101.com is not covered under any guarantees or warrantees by
the manufacturer, retailer or reseller.
Are there any Terms
and Conditions related to goods purchased on Wholesale101?
In order to protect
trademarks, certain brands offered on Wholesale101 require labels to be
black-lined and stipulate certain conditions related to the resale of
merchandise. In general the use of the brand's trademark in advertising is not
permitted. In some cases there is a limitation on where the merchandise can be
sold. Any conditions related to the brands being offered will be outlined in
the offer description of each pallet or truckload. You will be asked to agree
to these terms and conditions prior to the execution of your order. Other Terms
and Conditions may apply. Please see Terms and Conditions at the bottom of this
Can the Merchandise be
Inspected before I purchase?
All merchandise can be
inspected at our warehouse in Beacon Falls, Connecticut. Contact us at
1-800-758-4499 to make an appointment.
Please note that goods
will not be reserved for
pending inspection without advanced payment.
What is needed to make
pre-authorization, membership approval and required terms and conditions agreement
are all that’s required to place an order. Some brands prohibit merchandise sales
in certain countries. Please read the description of the offering carefully for
any country restrictions.
What forms of payment
do you accept?
We accept Visa,
MasterCard and American Express. WE DO NOT SHIP C.O.D. Orders do not ship
without credit card pre-authorization. Once credit authorization is confirmed
we process the order for shipping. Most orders are available to ship within 3
business days from receipt of the order. Truckload orders may take 5-7 business
days to arrange transportation and pickup. We do not hold orders pending
Who is responsible for shipping charges?
Customer is responsible for all shipping charges from our
warehouse to their facility.
With larger lots and
freight quotes Wholesale101 can assist you in making sure your order is ready
for delivery. For assistance with shipping your merchandise, contact customer
service by emailing firstname.lastname@example.org or by calling: 1-800-758-4499
We will arrange for UPS
or FedEx pickup at our facilities if you provide us with your account
information. You must contact customer service with the account number within
24 hours of placing the order or your order will be cancelled.
If you wish to use
your own trucks or LTL carriers, choose the shipping option “Customer pick up” and contact our
customer service department to schedule pick up date. You must contact customer
service within 24 hours of placing the order or your order will be cancelled.
All orders must be picked up within 5 business days of date of order.
Who is responsible for
lost and or damaged merchandise?
passes from Wholesale101 to the customer when the merchandise leaves
Wholesale101’s docks in Beacon Falls, CT. If using UPS or Fedex, the delivering
carrier should be held responsible for any lost, damaged or broken packages.
All claims should be directed to the delivering carrier. All Wholesale101
packages are properly sealed in good condition cartons. Any “picked-up” orders are the
responsibility of the LTL carrier and the customer.
All shipments by
Wholesale101 are F.O.B. Beacon Falls, Connecticut.
• Business day refers
to Monday through Friday, excluding Holidays.
• Saturday and Sunday
pickups and deliveries are currently not available.
Preferred Courier: UPS
Shipping Costs and Taxes:
If you reside in the
State of Connecticut or pick up merchandise directly from our warehouse, you
will need to provide a state resale tax certificate to be exempt from CT Sales
Tax. We do not charge sales tax on purchases made by companies in other states.
Once an order has
shipped, customers will receive tracking information through email. Orders can
also be tracked online through the “My Account” section of Wholesale101.com. A link to the “My Account” section of the site can be
found on the on-screen shopping cart.
Credit Card Charges
All orders require
pre-authorization but credit cards are not charged until the orders have
shipped. If using a debit card, please note the funds authorized for the
purchase will be reserved by the bank, but will not be charged until the order
has shipped. When Wholesale101 processes a charge to the card, the “pre-authorization” charge should
automatically be removed, but occasionally there is a delay with some banking
institutions resulting in two transactions of differing amounts on your
statement. If the order does not ship, the funds set aside from the
pre-authorization will be relinquished in 3-5 business days.
information shows your package was delivered but you have yet to receive it and
are unable to locate the package using the carrier’s tracking number, please
contact Customer Service at 800-758-4499 for further information.
RETURNS AND REFUNDS:
To enable us to
provide quick turnaround, all orders are processed once received. Once
submitted, an order cannot be cancelled, changed or returned. Later additions
to an order will be treated as a new order to be billed and shipped separately.
Returns are not permitted without authorization in advance