Why should I buy fromyou?
With 70% - 90% off ofMSRP or first retail of brand name and famous name merchandise sold to you inlot sizes, you can capitalize on selling merchandise faster and buying morefrequently to grow your business faster.
Wholesale101 is not abroker—we own and inspect everything offered. And since we have long-termrelationships with brands and factories that manufacture for the brands, we receive new inventories daily.
Even though ourquality control standards are some of the industy’s highest, customers areinvited and encouraged to visit our Beacon Falls, Connecticut warehouses toinspect merchandise before purchase. We offer an assortment of trusted, qualitybrands but because of trademark guidelines we cannot mention all brands wepurchase and offer.Email us andwe will identify to qualified customers.
How do I make apurchase?
Purchasing onwholesale101.com is easy. Register with a user name and password to viewmembership prices. Select the lot you wish to purchase and click “Add to Cart”. The on-screen shoppingcart will show each item (lot) added. To complete your order, click the “Check Out” button from the on-screenshopping cart.
How can I inquireabout the products offered by Wholesale101?
Customer service isavailable from 8am – 5pm ET Monday - Friday via email at [email protected] by calling 1-800-758-4499.
After business hours,you may contact us via email at [email protected] and we will respond as soon aspossible on the next business day.
What is a broker?
A broker doesn’t owninventory and cannot inspect products. Brokers also get paid a percentage ofsales by connecting merchants with customers.
With Wholesale101,customers connect directly with us. We own all of our inventory and have avested interest in the successful completion of each sale and the sustainedrelationship with each customer.
What are Past SeasonTransfers (PST’s)?
PST’s (or “Seasonal Shelf Pulls”) are FirstQualityinventory that will nolonger be offered in retail stores. Since retail stores change their inventoryseasonally, previous inventory is removed to make room on the shelves. Pastseason goods are then sold in bulk to companies like Wholesale101 at pricesoften below retailer cost. PST’s are primarily comprised of new First Qualityitems, but occasionally contain slight damages from increased handling. Ourtrained staff fully inspects all garments to sort out damages and grade theminto their correctly identified quality category. Because we buy these productsat significantly discounted prices, Wholesale101 can offer them to you forpennies on the dollar.
What is black-lining?
Many name brandcompanies insist that their brand label be marked to identify that the item wasnot purchased directly through their retail channels. The quality of the itemis in no way different from unmarked apparel but is necessary for the brands tocontrol potential returns to their retail stores.
What is First Quality?
Merchandise defined asFirst Quality is in retail-ready condition. These items are free of any defectsand irregular manufacturing issues.
What are Shelf Pulls?
Previously availableretail inventory that was never sold will often include a mixture of FirstQuality and Shelved merchandise. Shelved inventory is new but can sometimesshow light signs of handling.
What are CustomerReturns?
Merchandise previouslysold by a national retailer that has been taken back from a consumer at thestore level as part of the retailer’s store returns policy. Reasons for thecustomer return vary and may include off-size specification and/or missedgarments, items with shading, broken buttons, missed belt loops, stains and/orslight tears or holes. There may also be nothing wrong with the item but whenit was returned the style was no longer being offered in the store. Liberalreturn policies from major brands create a wide range of qualities that areactually returned to the stores. We purchase Customer Returns, inspect eachpiece and sort into our quality cadence as described above so that all garmentsare ready for sale to the consumer.
What are Irregulars?
Merchandise defined bythis condition may be slightly off size specifications or include fabricshading, small needle lines, and fabric slubs. Please refer to our qualitydefinitions.
How will themerchandise be packed?
All merchandise isneatly industry folded and placed in the carton to prevent unnecessary wrinklesand/or damage to accessories/general merchandise items. We take care in how wepack so you can receive and maximize your profitability on your purchase.
Are there anymerchandise guarantees or warrantees on the merchandise offered byWholesale101?
The merchandise soldon www.wholesale101.com is not covered under any guarantees or warrantees bythe manufacturer, retailer or reseller.
Are there any Termsand Conditions related to goods purchased on Wholesale101?
In order to protecttrademarks, certain brands offered on Wholesale101 require labels to beblack-lined and stipulate certain conditions related to the resale ofmerchandise. In general the use of the brand's trademark in advertising is notpermitted. In some cases there is a limitation on where the merchandise can besold. Any conditions related to the brands being offered will be outlined inthe offer description of each pallet or truckload. You will be asked to agreeto these terms and conditions prior to the execution of your order. Other Termsand Conditions may apply. Please see Terms and Conditions at the bottom of thispage.
Can the Merchandise beInspected before I purchase?
All merchandise can beinspected at our warehouse in Beacon Falls, Connecticut. Contact us at1-800-758-4499 to make an appointment.
Please note that goodswill not be reserved forpending inspection without advanced payment.
What is needed to makea purchase?
Credit cardpre-authorization, membership approval and required terms and conditions agreementare all that’s required to place an order. Some brands prohibit merchandise salesin certain countries. Please read the description of the offering carefully forany country restrictions.
What forms of paymentdo you accept?
We accept Visa,MasterCard and American Express. WE DO NOT SHIP C.O.D. Orders do not shipwithout credit card pre-authorization. Once credit authorization is confirmedwe process the order for shipping. Most orders are available to ship within 3business days from receipt of the order. Truckload orders may take 5-7 businessdays to arrange transportation and pickup. We do not hold orders pendinginspection.
Who is responsible for shipping charges?
Customer is responsible for all shipping charges from ourwarehouse to their facility.
With larger lots andfreight quotes Wholesale101 can assist you in making sure your order is readyfor delivery. For assistance with shipping your merchandise, contact customerservice by emailing [email protected] or by calling: 1-800-758-4499
We will arrange for UPSor FedEx pickup at our facilities if you provide us with your accountinformation. You must contact customer service with the account number within24 hours of placing the order or your order will be cancelled.
If you wish to useyour own trucks or LTL carriers, choose the shipping option “Customer pick up” and contact ourcustomer service department to schedule pick up date. You must contact customerservice within 24 hours of placing the order or your order will be cancelled.All orders must be picked up within 5 business days of date of order.
Who is responsible forlost and or damaged merchandise?
Merchandise Titlepasses from Wholesale101 to the customer when the merchandise leavesWholesale101’s docks in Beacon Falls, CT. If using UPS or Fedex, the deliveringcarrier should be held responsible for any lost, damaged or broken packages.All claims should be directed to the delivering carrier. All Wholesale101packages are properly sealed in good condition cartons. Any “picked-up” orders are theresponsibility of the LTL carrier and the customer.
SHIPPING:
All shipments byWholesale101 are F.O.B. Beacon Falls, Connecticut.
• Business day refersto Monday through Friday, excluding Holidays.
• Saturday and Sundaypickups and deliveries are currently not available.
Shipping Costs and Taxes:
If you reside in theState of Connecticut or pick up merchandise directly from our warehouse, youwill need to provide a state resale tax certificate to be exempt from CT SalesTax. We do not charge sales tax on purchases made by companies in other states.
ORDERFULFILLMENT:
OrderStatus
Once an order hasshipped, customers will receive tracking information through email. Orders canalso be tracked online through the “My Account” section of Wholesale101.com. A link to the “My Account” section of the site can befound on the on-screen shopping cart.
Credit Card Charges
All orders requirepre-authorization but credit cards are not charged until the orders haveshipped. If using a debit card, please note the funds authorized for thepurchase will be reserved by the bank, but will not be charged until the orderhas shipped. When Wholesale101 processes a charge to the card, the “pre-authorization” charge shouldautomatically be removed, but occasionally there is a delay with some bankinginstitutions resulting in two transactions of differing amounts on yourstatement. If the order does not ship, the funds set aside from thepre-authorization will be relinquished in 3-5 business days.
Delivery
If trackinginformation shows your package was delivered but you have yet to receive it andare unable to locate the package using the carrier’s tracking number, pleasecontact Customer Service at 800-758-4499 for further information.
To enable us toprovide quick turnaround, all orders are processed once received. Oncesubmitted, an order cannot be cancelled, changed or returned. Later additionsto an order will be treated as a new order to be billed and shipped separately.Returns are not permitted without authorization in advancefrom Wholesale101.